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Jet2.com and Jet2holidays adds new document feature to mobile apps

Covid-19-related documents can now be uploaded to the airline and tour operator's mobile apps.

Jet2.com and Jet2holidays have launched a 'Useful documents' feature on their mobile apps, enabling customers to upload and store important travel documents such as overseas entry forms and negative Covid-19 test results in one location. 

The new functionality lets customers organise all their documents in one easy-to-access place, helping to make pre-departure and travel preparations more seamless. Holidaymakers can also access to safe travel information and travel requirements for their destinations. 

Package holiday customers can also view their holiday documents, boarding passes, flights and transfer vouchers within the Jet2holidays app. 

Push notifications will keep customers informed throughout their journey, including reminders about filling passenger locator forms before return to the UK and details about transfer times and pick up locations. 

Flight-only customers can view and download their boarding passes. 

Steve Heapy, CEO of Jet2.com and Jet2holidays, explained: “As a result of Government travel requirements, there are additional documents for holidaymakers to be aware of such as test results and passenger locator forms.

“As we start to welcome back more customers and increase our offering to include flights and holidays to over 40 quarantine-free destinations, we want to make the process of travelling with us as smooth as possible. For this reason, we are introducing functionality for customers to upload their own travel documents to a central location within the Jet2.com and Jet2holidays apps. The new feature allows customers to store all their Covid-19 related health and travel documents in one place, eliminating the need of unnecessary paperwork and helping to make travel as easy and fuss free as possible. We take pride in our award-winning customer service and this functionality will really help us to continue delivering that.”

www.jet2.com / www.jet2holidays.com 


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