World Travel Market 2014 is putting shopping in the spotlight in a seminar session exploring the importance of the duty free and travel retail market.
The session, Duty Free and Travel Retail: Serving Travel, Serving the Traveller, takes place on Wednesday November 5 from 11.00-12.00.
Hosted by Tax Free World Association, the debate will look in detail at the duty free and travel retail industry, which is now worth more than $60billion in worldwide sales.
The sector is helping airports in particular fund vital enhancements to infrastructure and capacity, and remains for many travellers an integral part of the travel experience. Yet duty free and travel retail is an industry under constant pressure.
From the abolition of intra-EU duty free in 1999 through to the recent application of the so-called ‘one-bag rule’, the market is subject to sudden, imposed change that affects its ability to support the wider travel industry.
The session will also look at the issues it currently faces and why they matter to other companies in the travel chain. And it will suggest ways in which duty free retailers might profitably co-operate with companies in other sectors in order to improve the traveller’s experience and, ultimately, drive revenue for all.
Hosting the session will be Tax Free World Association conference, research and corporate affairs director, John Rimmer. He will be joined by Frank O’Connell, former director of retail at Dublin Airport Authority (DAA), who now handles European retail affairs for the DAA on a consultancy basis.
Completing the panel will be Sarah Branquinho, president of the European Travel Retail Council and business relations and external affairs director of World Duty Free Group, the UK’s leading travel retailer, which features 18,000 products across its UK airport and Eurotunnel stores.