Vertical Systems has rolled out its latest CRM system and will be using this week's show to demonstrate the new benefits for users.

Agents are invited to learn more about the user-friendly system, which offers better navigation and has been launched to improve performance, workflow processes and customer retention.

Agents can easily review tasks to enable them to keep on top of customer bookings by interrogating enquiry sources, quotes, payments due and reminders.

With customisation and personalisation high on the communications agenda, the system allows agents to assess holiday types, destinations, trip duration and costs. All this information can then be exported and used for effective and targeted client communications.

Demonstrations will be available at stand number TT310. To enquire or to make an appointment email

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