Carrying our own bags to avoid troubling the porter, not asking the concierge for help and apologising when it’s not our fault are all traits that define us at British when staying in a hotel.

New research from cost-free app platform, Appy Hotel, has also revealed that just under a third (32%) of British hotel guests make the bed and tidy-up or even wash up tea and coffee cups before checking out of their rooms. 

When asked about cleaning up after themselves, almost one in ten Brits said that to lighten the maid’s workload, they would avoid wearing the hotel robe and using the tea making facilities. A further 15% of the 1,000 Britons surveyed said that they would rather stride off in the direction they thought a concierge had told them, despite forgetting what they had said, than ask again.

Not asking a member of hotel staff for help is particularly true of the younger groups, with 73% of 18-34 years olds preferring to deal with the problem themselves. In a bid to avoid the scenario face to face, one in three (34%) British hotel stayers said they’d feel happier asking for help over the phone or via a mobile or tablet app.


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