HF Holidays highlight winter breaks

HF Holidays highlight winter breaks

Tuesday, 25 October 2016 14:00

HF Holiday...

Flybe puts more summer 2017 routes on sale

Flybe puts more summer 2017 routes on sa…

Tuesday, 25 October 2016 11:00

Flybe has put more early release routes on sale as part of its preliminary summer 2017 schedule.

YHA submits plans for London’s first ‘Super Hostel’

YHA submits plans for London’s first ‘Su…

Tuesday, 25 October 2016 08:00

A planning application has been submitted by YHA (England and Wales) to open its first Super Hostel in London.

£2.3million immigration hall upgrade plans at Bristol Airport

£2.3million immigration hall upgrade pla…

Monday, 24 October 2016 14:00

Following a major overhaul of the security search area for departing passengers, Bristol Airport has unveiled plans to address congestion in arrivals.

Intrepid targets socially conscious Gen Z with new Geckos age-range

Intrepid targets socially conscious Gen …

Monday, 24 October 2016 11:00

30 year olds will be ‘too old’ for Geckos Adventures next year, as the Intrepid Group has announced that it will cut the age range to meet a growing demand...

New survey reveals just one in 12 Brits manage to wangle an upgrade

New survey reveals just one in 12 Brits …

Monday, 24 October 2016 08:40

New research from Jetcost.co.uk has revealed that only 8% of British travellers have actually managed to secure a free upgrade for their holiday, with flight upgrades and hotel room upgrades...

Just You launches travel trade solo experience

Just You launches travel trade solo expe…

Friday, 21 October 2016 14:00

Just You has announced its largest investment to support the travel trade with the launch of 200 joint marketing events to promote solo travel.

Spontaneous people are happier according to Snaptrip survey

Spontaneous people are happier according…

Friday, 21 October 2016 11:00

Spontaneous people are often believed to lead more exciting or glamorous lifestyles and a new study has confirmed that they are happier in all aspects of their lives.

Top Brighton attractions on Combi-Saver tickets for half term

Top Brighton attractions on Combi-Saver …

Friday, 21 October 2016 09:00

Visitors to Brighton this October half term can save up to 20% on its top three paid-for attractions with combination tickets now available for British Airways i360, SEA LIFE Brighton...

Free cabin upgrades with Cosmos Tours

Free cabin upgrades with Cosmos Tours

Thursday, 20 October 2016 14:00

There still’s time for agents to book a Croisieurope river cruise for their customers with a free cabin upgrade on a range of river cruises throughout Europe, when booked with...

Last minute autumn breaks available at Haven

Last minute autumn breaks available at H…

Thursday, 20 October 2016 11:00

Agents can still give their customers a last minute family break this autumn from £99 when booking a Haven holiday between now and November 5.

Skiers urged to head east for best piste costs reveals new report

Skiers urged to head east for best piste…

Thursday, 20 October 2016 08:00

Cash-conscious skiers can avoid the slippery slope of higher prices for their annual downhill trip by heading to ski resorts in Eastern Europe.

Design an anniversary poster for DFDS competition

Design an anniversary poster for DFDS co…

Wednesday, 19 October 2016 14:00

Ferry operator, DFDS, is putting out a call to professional and amateur artists to create a poster that will be used in their 150th anniversary celebrations this year.

Savings on worldwide adventures with Explore

Savings on worldwide adventures with Exp…

Wednesday, 19 October 2016 11:00

Explore has launched a new collection of worldwide adventures with a launch offer of up to 10% discount on all new trips booked by November 7.

New route to Seattle makes it one to watch for 2017

New route to Seattle makes it one to wat…

Wednesday, 19 October 2016 09:12

Seattle is expected to be one of the fastest growing US destinations for UK travellers next year with a Virgin Atlantic direct non-stop daily flight launching March 2017, new hotel...

Air Transat launches 2017 programme with increased connections across Canada

Air Transat launches 2017 programme with…

Tuesday, 18 October 2016 14:04

Air Transat has expanded its programme of flights from the UK to Canada with increased capacity and connections for travel in 2017.

We live in a world where short form, highly targeted and timely digital communication is the norm. It is therefore probably unreasonable to expect an employee to wade through pages of travel policies and advice before they head off on a business trip, even if that is to what might be a higher risk destination.

So how do businesses keep track of and effectively communicate with ‘The Snapchat Generation’ – the younger breed of corporate traveller who is used to consuming information in bite-sized nuggets and who has a high level of sophistication and worldliness when it comes to travel?

Last year, the Global Business Travel Association’s Business Traveler Sentiment Index highlighted the importance of access to social media for the business traveller: ‘millennial’ business travellers worldwide “agree” or “strongly agree” that when they’re travelling for work social media helps them connect with friends (59%) as well as colleagues and business partners (48%), compared with 43% and 36% of global business travellers of all ages respectively.

Collinson Group’s work with corporate clients has validated that today’s typical traveller doesn’t have the time – or necessarily the inclination – to wade through large swathes of text or chunks of narrative on travel policy. To engage with a younger and/ or more sophisticated audience, improve levels of co-operation and secure their safety when travelling on business, communication needs to be timely, easy to consume and, above all else, relevant.

In recent years solutions such as real-time incident alert services, enabling travellers to keep abreast of what is happening in their destination country or countries, have become more widespread. While these are relatively instant they tend to contain generic information and are not tailored to individual needs or requirements.

When it comes to addressing this challenge of relevancy, working with clients to understand the profile of their travellers and travel patterns – to ensure that there is an appropriate response to the ‘what if’s’ that fit their company’s culture, as well as their risk appetite – is key.

It’s also about understanding the trends and listening to what today’s business travellers are saying and looking at how methods of communication are evolving to ensure that their needs continue to be met.

Duty of Care packages to protect against litigation

Travel risk management is no longer a case of simply identifying a conventional high risk security location and implementing a subsequent travel risk assessment or policy. It is also not enough to expect travellers to turn to pull static company information or interact passively with the business travel process.

The recent events in Paris have illustrated the speed at which country-specific travel risk information can shift, highlighting the importance of relevant, real-time updates as well as information that is available to employees both pre and in-travel.

Interestingly, such events also highlight the increasing use of social media and similar channels to keep in touch with family, friends and colleagues where they might be on business. In this way, social media can be equally harnessed by employers to put the onus on employees to regularly ‘check-in’ with the business.

This is often seen as an expectation of the employee or their ‘Duty of Loyalty’ to the company they work for, and such expectations might be led by incentives within the travel policy such as lounge access, swift re-imbursement of expenses or premium economy seats for trips over a certain number of hours, but only if the traveller complies with the established travel policy.

The consumption of news has transformed from daily newspapers with in-depth articles into headline alerts on our phones or 140 character tweets. Businesses can apply similar tactics when communicating with travelling employees; providing information in a way that increases engagement while keeping travellers safe.

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