YHA submits plans for London’s first ‘Super Hostel’

YHA submits plans for London’s first ‘Super Hostel’

Tuesday, 25 October 2016 08:00

A planning...

£2.3million immigration hall upgrade plans at Bristol Airport

£2.3million immigration hall upgrade pla…

Monday, 24 October 2016 14:00

Following a major overhaul of the security search area for departing passengers, Bristol Airport has unveiled plans to address congestion in arrivals.

Intrepid targets socially conscious Gen Z with new Geckos age-range

Intrepid targets socially conscious Gen …

Monday, 24 October 2016 11:00

30 year olds will be ‘too old’ for Geckos Adventures next year, as the Intrepid Group has announced that it will cut the age range to meet a growing demand...

New survey reveals just one in 12 Brits manage to wangle an upgrade

New survey reveals just one in 12 Brits …

Monday, 24 October 2016 08:40

New research from Jetcost.co.uk has revealed that only 8% of British travellers have actually managed to secure a free upgrade for their holiday, with flight upgrades and hotel room upgrades...

Just You launches travel trade solo experience

Just You launches travel trade solo expe…

Friday, 21 October 2016 14:00

Just You has announced its largest investment to support the travel trade with the launch of 200 joint marketing events to promote solo travel.

Spontaneous people are happier according to Snaptrip survey

Spontaneous people are happier according…

Friday, 21 October 2016 11:00

Spontaneous people are often believed to lead more exciting or glamorous lifestyles and a new study has confirmed that they are happier in all aspects of their lives.

Top Brighton attractions on Combi-Saver tickets for half term

Top Brighton attractions on Combi-Saver …

Friday, 21 October 2016 09:00

Visitors to Brighton this October half term can save up to 20% on its top three paid-for attractions with combination tickets now available for British Airways i360, SEA LIFE Brighton...

Free cabin upgrades with Cosmos Tours

Free cabin upgrades with Cosmos Tours

Thursday, 20 October 2016 14:00

There still’s time for agents to book a Croisieurope river cruise for their customers with a free cabin upgrade on a range of river cruises throughout Europe, when booked with...

Last minute autumn breaks available at Haven

Last minute autumn breaks available at H…

Thursday, 20 October 2016 11:00

Agents can still give their customers a last minute family break this autumn from £99 when booking a Haven holiday between now and November 5.

Skiers urged to head east for best piste costs reveals new report

Skiers urged to head east for best piste…

Thursday, 20 October 2016 08:00

Cash-conscious skiers can avoid the slippery slope of higher prices for their annual downhill trip by heading to ski resorts in Eastern Europe.

Design an anniversary poster for DFDS competition

Design an anniversary poster for DFDS co…

Wednesday, 19 October 2016 14:00

Ferry operator, DFDS, is putting out a call to professional and amateur artists to create a poster that will be used in their 150th anniversary celebrations this year.

Savings on worldwide adventures with Explore

Savings on worldwide adventures with Exp…

Wednesday, 19 October 2016 11:00

Explore has launched a new collection of worldwide adventures with a launch offer of up to 10% discount on all new trips booked by November 7.

New route to Seattle makes it one to watch for 2017

New route to Seattle makes it one to wat…

Wednesday, 19 October 2016 09:12

Seattle is expected to be one of the fastest growing US destinations for UK travellers next year with a Virgin Atlantic direct non-stop daily flight launching March 2017, new hotel...

Air Transat launches 2017 programme with increased connections across Canada

Air Transat launches 2017 programme with…

Tuesday, 18 October 2016 14:04

Air Transat has expanded its programme of flights from the UK to Canada with increased capacity and connections for travel in 2017.

Oceania Cruises reduces single supplement fares

Oceania Cruises reduces single supplemen…

Tuesday, 18 October 2016 14:02

Oceania Cruises has launched a reduced single supplement promotion for solo travellers, with guests offered single supplements fares from 25% on seven itineraries, booked before December 31.

Mall of America welcomes arrival of MythBusters

Mall of America welcomes arrival of Myth…

Tuesday, 18 October 2016 14:00

Running throughout autumn until January 15, 2017, visitors can ignite their curiosity and discover whether they can really huff and puff to blow a house down; if running in the...

The travel industry is unequivocally successful when it comes to helping its customers get to their destination of choice. It continues to over-deliver against expectation when it comes to providing a tailored service to ensure its customers get the holiday they want, where they want and how they want it.

This has been aided by advances in technology that has sped up booking times, provided a plethora more hotel options and led to a rise in sites that allow people to share their experiences for the benefit of others. Yet, once at their destination, the customer is left to their own devices in terms of getting around. A striking contrast from the level of guidance they’d been given previously.

At some point during their holiday, they will be faced with the moment of looking at a map wondering how best to get from A to B. The most basic of questions can paralyse them with the fear of self-navigation - What train do I get? What time does it leave? Does that bus go to my destination? Inevitably, they call the concierge and book a taxi.

Rarely is it considered to use the local public transport network. But why? Why should travelling around New York or Berlin be any different to the familiar territory of London or Manchester? After all, their busses have routes and their trains have lines, just like everywhere else in the world. Not to mention the added cost. A one day travel card for unlimited travel central London is cheaper than a taxi fare from one end of the Kings road to the other. And above all else, the added bonus of using public transport is that you see more of the city, its people and its workings.

This is definitely an area where agents can add value to their customers - giving them a better experience when they are in the destination. Helping them to understand that there are alternative and cheaper ways to see a foreign city than from the back seat of a taxi.

Today’s technology means things are quicker, simpler and smarter, especially with the advent of smartphones. Regardless of the city, the fundamental truth is that millions of people use public transport around the world every day. That’s a lot of knowledge, information and insights that can be curated and used by those looking for a guiding hand when it comes to city navigation.

Moovit aggregates this data and turns it into something useful, detailed and digestible so that it helps others. We enable travellers to access a live map and view nearby stops and stations based on their current GPS location, as well as plan trips across transportation modes based on real-time data. By opening up this channel of communication, people are not only provided with information relating to their journey, they are afforded peace of mind that comes with knowing what they are seeing is local, real-time and specific to their journey.

The role of the agent is to ensure its customers are informed and empowered to have the best holiday possible. So, the next time you are helping somebody book a trip, don’t forget to help them get around their destination. After all, there’s an app for that.

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