EVA Air offers autumn savings on its Kangaroo Route

EVA Air offers autumn savings on its Kangaroo Route

Thursday, 27 October 2016 08:00

EVA Air is...

Vietnam addition from Thomson and First Choice

Vietnam addition from Thomson and First …

Wednesday, 26 October 2016 14:00

Thomson and First Choice have announced the introduction of Vietnam to the winter 2017 programme.

Ranch Rider adds authentic Arizona ranch for next year

Ranch Rider adds authentic Arizona ranch…

Wednesday, 26 October 2016 11:00

Keen to expand on its portfolio of authentic US ranches, Ranch Rider will be introducing Arizona’s Hideout Working Ranch in its 2017 brochure, which is situated near Portal near the...

Qatar Airways announces daily Seychelles flights

Qatar Airways announces daily Seychelles…

Wednesday, 26 October 2016 08:00

Qatar Airways will provide UK holidaymakers with greater access to the Seychelles from December 12 when it launches daily flights via Doha.

HF Holidays highlight winter breaks

HF Holidays highlight winter breaks

Tuesday, 25 October 2016 14:00

HF Holidays is promoting a selection of winter getaway including a Christmas Craft Weekend at Dovedale in the Derbyshire Dales, Festive Walking At Dovedale, A Seasonal Stay at Malhamdale in...

Flybe puts more summer 2017 routes on sale

Flybe puts more summer 2017 routes on sa…

Tuesday, 25 October 2016 11:00

Flybe has put more early release routes on sale as part of its preliminary summer 2017 schedule.

YHA submits plans for London’s first ‘Super Hostel’

YHA submits plans for London’s first ‘Su…

Tuesday, 25 October 2016 08:00

A planning application has been submitted by YHA (England and Wales) to open its first Super Hostel in London.

£2.3million immigration hall upgrade plans at Bristol Airport

£2.3million immigration hall upgrade pla…

Monday, 24 October 2016 14:00

Following a major overhaul of the security search area for departing passengers, Bristol Airport has unveiled plans to address congestion in arrivals.

Intrepid targets socially conscious Gen Z with new Geckos age-range

Intrepid targets socially conscious Gen …

Monday, 24 October 2016 11:00

30 year olds will be ‘too old’ for Geckos Adventures next year, as the Intrepid Group has announced that it will cut the age range to meet a growing demand...

New survey reveals just one in 12 Brits manage to wangle an upgrade

New survey reveals just one in 12 Brits …

Monday, 24 October 2016 08:40

New research from Jetcost.co.uk has revealed that only 8% of British travellers have actually managed to secure a free upgrade for their holiday, with flight upgrades and hotel room upgrades...

Just You launches travel trade solo experience

Just You launches travel trade solo expe…

Friday, 21 October 2016 14:00

Just You has announced its largest investment to support the travel trade with the launch of 200 joint marketing events to promote solo travel.

Spontaneous people are happier according to Snaptrip survey

Spontaneous people are happier according…

Friday, 21 October 2016 11:00

Spontaneous people are often believed to lead more exciting or glamorous lifestyles and a new study has confirmed that they are happier in all aspects of their lives.

Top Brighton attractions on Combi-Saver tickets for half term

Top Brighton attractions on Combi-Saver …

Friday, 21 October 2016 09:00

Visitors to Brighton this October half term can save up to 20% on its top three paid-for attractions with combination tickets now available for British Airways i360, SEA LIFE Brighton...

Free cabin upgrades with Cosmos Tours

Free cabin upgrades with Cosmos Tours

Thursday, 20 October 2016 14:00

There still’s time for agents to book a Croisieurope river cruise for their customers with a free cabin upgrade on a range of river cruises throughout Europe, when booked with...

Last minute autumn breaks available at Haven

Last minute autumn breaks available at H…

Thursday, 20 October 2016 11:00

Agents can still give their customers a last minute family break this autumn from £99 when booking a Haven holiday between now and November 5.

Skiers urged to head east for best piste costs reveals new report

Skiers urged to head east for best piste…

Thursday, 20 October 2016 08:00

Cash-conscious skiers can avoid the slippery slope of higher prices for their annual downhill trip by heading to ski resorts in Eastern Europe.

Technological advancements have fundamentally changed the way buyers make business travel bookings. Much like the leisure traveller who expects to control every aspect of the trip, corporates are now coming to expect similar levels of flexibility, as well as instantaneous real-time access to content when it comes to travelling for business.

The exponential growth in mobile bookings looks to rise further with the latest data suggesting that by 2017 50% of HRS’ annual turnover will come from smartphones, tablets or other digital devices.

In fact, 2014 saw mobile bookings increasing by almost one quarter (24%) from the second half of the year compared to the first. The percentage of total turnover generated by mobile bookings also showed significant growth in comparison to the previous year, with one in five overnight stays now booked via a smartphone or tablet.

Further research from the global hotel solutions provider has revealed that different usage of smartphones and tablets is shown in the distribution of booking days. While smartphone users usually book on Mondays, tablet users do so on Sundays. Furthermore, smartphone bookings are more last-minute and for shorter stays than reservations made via tablets. Usually, the booking is made for the very same day and for one night only, whereas tablet users book their stay more than 40 days in advance.

We are finding that users are becoming accustomed to book or cancel at anytime and anywhere via smart devices, a trend that will only continue to grow. In particular for business trips, mobile channels are a great help because last-minute changes to the schedule can often call for new travel planning to take place.

The development of apps or similar innovations then can have huge benefits for the traveller by providing a seamless, supported travel experience, as well as increasing productivity and minimising stress levels. Assuming businesses work with employees to ensure they are using approved programmes that comply with the travel policy, the potential for leakage should be minimal.

Consumer travel apps effectively provide travellers with more personalised systems that can instantly match the needs of the user to recommended hotels, and other requirements such as mode of transport or flights. As the functionality of booking engines continues to improve within the business travel industry, bookers will find that they start to have more personalised experiences similar to the consumer travel apps.

We found that bookings made through HRS’ Corporate App doubled in volume last year which offers features such as the hotel search based on pre-set corporate locations, maps, as well as displaying the negotiated corporate rates and their availability at the selected hotel. Meanwhile for payment, all company-specific options are available, including pre-defined payment and billing methods up to departmental level. In addition, business travellers retain flexibility because standard bookings can be cancelled free of charge until 18:00 on the day of arrival.

With the adoption rates of mobile travel apps only looking to rise next year and beyond, corporates will need to review the latest solutions that will best manage the risk of leakage from travel policies. There is an obvious demand from travellers for businesses to incorporate mobile into travel programmes and as long as there is a clear mobile policy in place, businesses will reap the benefit of a more streamlined process.

It’s therefore time for TMCs and OTAs to up their game to ensure their services meet the needs of corporate users. 

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