SuperBreak gets Superfestive in new agent campaign

SuperBreak gets Superfestive in new agent campaign

Thursday, 27 October 2016 11:00

Agents boo...

EVA Air offers autumn savings on its Kangaroo Route

EVA Air offers autumn savings on its Kan…

Thursday, 27 October 2016 08:00

EVA Air is celebrating an increased service on its ‘Kangaroo Route’ by unveiling autumn offerings on flights from Heathrow to Brisbane, Australia with return fares from £642 per person.

Vietnam addition from Thomson and First Choice

Vietnam addition from Thomson and First …

Wednesday, 26 October 2016 14:00

Thomson and First Choice have announced the introduction of Vietnam to the winter 2017 programme.

Ranch Rider adds authentic Arizona ranch for next year

Ranch Rider adds authentic Arizona ranch…

Wednesday, 26 October 2016 11:00

Keen to expand on its portfolio of authentic US ranches, Ranch Rider will be introducing Arizona’s Hideout Working Ranch in its 2017 brochure, which is situated near Portal near the...

Qatar Airways announces daily Seychelles flights

Qatar Airways announces daily Seychelles…

Wednesday, 26 October 2016 08:00

Qatar Airways will provide UK holidaymakers with greater access to the Seychelles from December 12 when it launches daily flights via Doha.

HF Holidays highlight winter breaks

HF Holidays highlight winter breaks

Tuesday, 25 October 2016 14:00

HF Holidays is promoting a selection of winter getaway including a Christmas Craft Weekend at Dovedale in the Derbyshire Dales, Festive Walking At Dovedale, A Seasonal Stay at Malhamdale in...

Flybe puts more summer 2017 routes on sale

Flybe puts more summer 2017 routes on sa…

Tuesday, 25 October 2016 11:00

Flybe has put more early release routes on sale as part of its preliminary summer 2017 schedule.

YHA submits plans for London’s first ‘Super Hostel’

YHA submits plans for London’s first ‘Su…

Tuesday, 25 October 2016 08:00

A planning application has been submitted by YHA (England and Wales) to open its first Super Hostel in London.

£2.3million immigration hall upgrade plans at Bristol Airport

£2.3million immigration hall upgrade pla…

Monday, 24 October 2016 14:00

Following a major overhaul of the security search area for departing passengers, Bristol Airport has unveiled plans to address congestion in arrivals.

Intrepid targets socially conscious Gen Z with new Geckos age-range

Intrepid targets socially conscious Gen …

Monday, 24 October 2016 11:00

30 year olds will be ‘too old’ for Geckos Adventures next year, as the Intrepid Group has announced that it will cut the age range to meet a growing demand...

New survey reveals just one in 12 Brits manage to wangle an upgrade

New survey reveals just one in 12 Brits …

Monday, 24 October 2016 08:40

New research from has revealed that only 8% of British travellers have actually managed to secure a free upgrade for their holiday, with flight upgrades and hotel room upgrades...

Just You launches travel trade solo experience

Just You launches travel trade solo expe…

Friday, 21 October 2016 14:00

Just You has announced its largest investment to support the travel trade with the launch of 200 joint marketing events to promote solo travel.

Spontaneous people are happier according to Snaptrip survey

Spontaneous people are happier according…

Friday, 21 October 2016 11:00

Spontaneous people are often believed to lead more exciting or glamorous lifestyles and a new study has confirmed that they are happier in all aspects of their lives.

Top Brighton attractions on Combi-Saver tickets for half term

Top Brighton attractions on Combi-Saver …

Friday, 21 October 2016 09:00

Visitors to Brighton this October half term can save up to 20% on its top three paid-for attractions with combination tickets now available for British Airways i360, SEA LIFE Brighton...

Free cabin upgrades with Cosmos Tours

Free cabin upgrades with Cosmos Tours

Thursday, 20 October 2016 14:00

There still’s time for agents to book a Croisieurope river cruise for their customers with a free cabin upgrade on a range of river cruises throughout Europe, when booked with...

Last minute autumn breaks available at Haven

Last minute autumn breaks available at H…

Thursday, 20 October 2016 11:00

Agents can still give their customers a last minute family break this autumn from £99 when booking a Haven holiday between now and November 5.

At the time of writing, the news is not good. Some of our industry’s well established companies have announced staff cut backs and the Trades Union Congress (TUC) stating that training cuts will damage the UK workforce. 

The TUC insist that drastic cuts in government spending are likely to have a negative impact on Britain’s working skills base, claiming that the vision of CBI (a lobbying organisation for UK business) for a more skilled workforce is hardly likely to materialise if the government cuts back on training grants and employers refuse to stump up to train staff.

Over many years of developing people’s skills in the travel industry, I have heard the excuse from senior managers: “If we train them up, they’ll leave!” However, no-one has ever provided evidence for this limiting belief.

In fact, according to research from the Department for Work and Pensions, undergoing training increases the rate of employee retention, particularly among older workers, aged 50 or above, who continue to enjoy increasing rates of training provision.

According to Mike Campbell, director of research and policy for UK Commission for Employment and Skills (UKCES), “Many employers haven’t got the message that skills and how they are managed are key to success.”

A 2008 study found that a 10% increase in business investment in HR management, training and management practices equated on average to:

  • An increase in gross profits per employee of between £1,139 and £1,284. 
  • An increase in profit margins per employee of between 1.19% and 3.66% (i.e. the ratio of profit over sales). lA 0.09% increase in sales growth per employee. 
  • A 3.1% increase in the probability of achieving sales from new technology.  

 ​UKCES conducts extensive studies of skills and their impact on the economy, business and employees. Its conclusion is that there is a direct correlation between skills levels and prosperity.

“The starkest illustration of this is that training provided to the workforce increases the chances of firm survival,” says UKCES in its recent report, The Value of Skills .

The report provides findings that underline the importance of maintaining investment in training. The evidence is that high performance working drives business success.

Nationally, the skills agenda is changing rapidly and some of the challenges arising from the UKCES research indicate:

  1. There are not enough highly skilled people who are world class. You have to upgrade people skills through qualifications, training and development. 
  2. We must move up the value chain and develop higher level skills with improved leadership and people development. ​ 

​At a national level, the UK is being rapidly overhauled by other countries that are generating skills at a faster pace. The price of under-investing in skills means a slide in competitiveness that could have long-term economic consequences.

“We aspire to be top eight, but are between 11th and 21st, depending on how you measure it,” says Campbell, “so, the UK is nowhere near world class.”

To combine the twin objectives of continuing to develop the skills and motivation of staff at relatively low cost, many organisations have joined the ‘Café Culture’ campaign run on behalf of the Department for Business, Innovation and Skills. The aim of the campaign is to promote good practice among employers and Business in the Community has published ‘Building the Café Culture Movement’ to help other organisations see the benefits of informal adult learning at work.

The campaign, which has been running since last year, has involved a wide range of sectors, including manufacturing, finance, construction, utilities and food and drink companies. It took its inspiration from the idea of a wider café culture, where people meet informally to share ideas in a fun and relaxed environment. By translating this to an office environment, the intention has been to encourage people to work together as teams to support creativity and improve skills.

More information about The Value of Skills: An Evidence Review is available at under ‘publications’. If you would like more information about how a ‘Café Culture’ approach to training might increase your businesses chance of survival, contact Jayne Finn at Qorus by emailing

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