The resort offers children’s facilities including a Kids Club where children get to have fun on the beach and at the same time learn about the area surrounding the resort - its animals, birds and plants. It also has an adult’s only swimming pool and a main pool for everyone, which has a special section for toddlers. In 2010 the resort was chosen as one of the Best Family Hotels in Africa in the organisation’s Travellers’ Choice awards. Turtle Bay is recognised for its development and conservation work and has won awards in this sector.
It is featured by most of the UK’s leading Africa tour operators including Thomas Cook, Hayes and Jarvis, Somak, Thomson and Virgin Holidays.