thomas cook Airportr

Thomas Cook Airines launches baggage check-in service from home

Thomas Cook Airlines has partnered with home baggage check-in experts AirPortr to launch the service from London Gatwick.

The service is currently available for customers departing with Thomas Cook from London Gatwick allowing them to skip the queues at the airport.

Here’s how it works:

  • Customers book a collection slot online at or
  • Luggage is sealed and checked-in at the customer’s home, typically the day before they fly, from any address in London or the surrounding area
  • AirPortr delivers the bags directly onto the customer’s flight, allowing them to travel to the airport bag-free, skip bag drop and head straight to security
  • Customers are kept informed on the location and status of their bags every step of the way via email and SMS

Andrew Gillies, head of product & ancillaries for the airline group, said: “We are committed to innovating for our customers, so we explore anything that can make flying with us an even smoother experience.

“AirPortr allows our customers to check bags in from their own front door so they can travel easily across London without heavy baggage, travel seamlessly through the airport, enjoy their flight and start their holiday stress-free. We hope to expand this service with AirPortr to more of our UK departure airports in the near future.”

Randel Darby, CEO at AirPortr, added: “We are delighted to be helping Thomas Cook Airlines customers escape the everyday airport experience. Home bag check-in is a perfect fit, allowing customers to start their holiday the moment they leave the house. Travelling without bags and skipping busy airport queues makes the whole process of going on holiday so much more enjoyable, and we can’t wait for Thomas Cook Airlines customers to experience this new way of travelling.” 

Prices start at £30 for collection and check-in of one bag with a one-hour collection slot, or check in up to four bags with a three-hour slot from £40.

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