Ryanair has announced that passengers who experience flight delays over 90 minutes, will now receive free text message updates to advise them of the likely duration of the delay and their new departure time.
The service, developed in partnership with Sentient (www.sentient.ie), is a new addition to Ryanair’s existing email/text and website passenger communications and will be particularly useful during periods of severe disruption such as bad weather, ATC strikes or widespread airspace closures (e.g. volcanic ash).
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