P&O Cruises announces new guest experience programme for 2019

P&O Cruises will expand and introduce new additions to its ship and shore guest experience across the fleet from summer 2019.

The programme will cover three key areas of investment in shore excursions, dining and entertainment across mid-sized ships Arcadia and Aurora and Oceana as well as the larger ships Britannia, Azura and Ventura.

Aurora will be refitted next spring, prior to her re-launch as a ship exclusively for adults, when new cabins will be added as well as fixtures, fittings, soft furnishings and enhancements to public spaces throughout the ship.

The line's senior vice president, Paul Ludlow, said: “With the introduction of Iona in 2020 followed by a similar ship two years later, it is also imperative that we continue to elevate the standards of the rest of the fleet.

“Our research with current and prospective guests shows that their holidays need to give them a vital boost to their everyday lives – they tell us that they want ‘to live life at 100%’.

“Cruising today is perceived as a contemporary and aspirational holiday yet it is still one which has very small penetration in the holiday market as a whole. Our vision is to break these barriers by listening to feedback from our loyal guests whilst expanding the audience of new cruisers.

“The additions will include new excursions across our itineraries, new dazzling theatre shows and daytime activities which reflect today’s trends. We will be investing in Aurora’s refit next year; Food Hero Eric Lanlard has devised an entirely new afternoon tea for all the ships, which will be very special, as well as refreshed menus and cocktails across the fleet.”

Rollout of these enhancements will coincide with the departure of Oriana from the fleet in August 2019.

As an example of prices, a 12-night Norway and Northern Lights option leads in at £1,439 per person for an inside cabin. Departing on November 3, 2019 the price includes full board meals and entertainment on board.

To book or for more information see pocruises.com or call 0345-355 5111.


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