Royal Caribbean International has launched a comprehensive new training module designed to engage and educate agents on its newly revitalised Serenade of the Seas and the seven-night Dubai sailings she will be offering to cruisers from January to April next year.

Available on the line’s e-learning programme, Cruising for Excellence Online, the module allows agents to explore the ship’s various decks and take part in fun interactive games relating to its Dubai itinerary, featuring quizzes and videos to keep agents engaged. It also outlines the key selling points of Serenade of the Seas and the Dubai itinerary so agents can more easily sell the enhanced ship. 

The company’s training & events manager UK & Ireland Michelle Russell said: “Our new training module focusing on the newly revitalised Serenade of the Seas and her exciting winter line-up of Dubai sailings is fantastic news for all travel agents. It’s no surprise that agents who continue to stay up-to-date with the latest Cruising for Excellence Online training modules sell the most cruises, so, with that in mind, we recommend agents complete the new module as soon as possible to maximise their sales.”

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