New luggage delivery business Luggage Mule is aiming to carry more than one million bags a year within the next three years, which still only represents 13% of Ryanair and easyJet flight seats to the beach and ski
destinations that the company services.
The company's director Jordan Makin said: “We believe we are the first luggage delivery service to tailor our offering to capture business from the mass-market holiday sector, rather than just providing a niche business offering. We have worked closely with our delivery partner UPS to provide a simple XML booking service that can be integrated into online travel agents’ websites to offer our service alongside the airlines’ own baggage options. This means the service will be offered at the key point in the booking process, before customers have surrendered to the excessively restrictive luggage allowances and elevated prices offered by carriers such as Ryanair, without realising there is a cheaper and more convenient option.”
As well as offering partners XML tools, the company is set to launch a manual booking site to cater for call centres, High Street shops and homeworkers. Via this site agents will be able to cancel, amend and track their customers’ luggage deliveries.
A 25kg return baggage allowance to Spain costs £49.99 compared to £170 with Ryanair and £120 with easyJet.
For more information see www.luggagemule.co.uk