Baggage Luggage airport terminal Adobestock ronstik

LATAM Airlines to offer 'Self-Bag Drop'

LATAM Airlines Group has launched a 'Self-Bag Drop' service at London Heathrow airport to improve customer experience.

This self-service process allows the airline's passengers to dispatch their luggage to the flight directly on the conveyor belt through machines integrated into the service counter. This system aims to shorten waiting time at the airport, as well as quickening the baggage handling process before security.

Speaking of the new service, Edwin García, airport director of the group, said: “The Self Bag Drop is another way that LATAM strives to make the travel experience as satisfactory, efficient and self-managed as possible. We are always listening to passenger feedback and one of the things they ask for the most is to have control of their trip and their time”.

The airline group is looking to implement 'Self-Bag Drop' across other airports in the region over the next two years.


More News...

Back-Roads Touring launch…

Back-Roads Touring launches Japan itineraries for 2020

Back-Roads Touring has unveiled its new Asia programme for 2020 travel, offering guests the choice of seven itineraries across Thailand, Cambodia, Vietnam and Laos, and for the first time, Japan.

Celebrity Silhouette retu…

Celebrity Silhouette returns to Southampton

The next ship in Celebrity Cruises’ fleet to be upgraded, Celebrity Silhouette, will be returning to Southampton in May 2020.

Inghams unveils Lapland d…

Inghams unveils Lapland deals

Inghams has introduced new Lapland deals for winter starting from £499 per person.

Travel agents experience …

Travel agents experience Massachusetts on a fam trip

A group of travel agents and reservations staff at tour operators from across the UK came together to explore Massachusetts, USA from September 19 – 23.

Fred. Olsen' Braemar beco…

Fred. Olsen' Braemar becomes the largest ship to transit Corinth Canal

Fred. Olsen Cruise Lines' guests experienced a breath-taking transit of the 6.4-kilometre-long Corinth Canal in Greece on Wednesday, October 9 as 929-guest Braemar broke the existing record to become the...

Acacia Africa launches '2…

Acacia Africa launches '2 for 1' offer

Acacia Africa is offering a '2 for 1' promotion as it turns 25 in 2020.

Exodus Travels announces …

Exodus Travels announces new Discovery & Wildlife brochure for 2020

Exodus Travels is introducing eight new tours in its 'Discovery & Wildlife' 2020 brochure.

Hays Travel to acquire 55…

Hays Travel to acquire 555 Thomas Cook stores

Hays Travel is set to acquire a total of 555 Thomas Cook stores around the UK

Cruise Plus by Travel 2 s…

Cruise Plus by Travel 2 sees 12% YoY increase in agents selling cruises

Travel 2 has seen an increase of 12% in the number of agents selling cruise year on year.

Bahia Principe launches H…

Bahia Principe launches Happiness Sale for October half term

With October half term around the corner, Bahia Principe Hotels & Resorts has launched the Happiness Sale.

easyJet to work with trav…

easyJet to work with travel trade on holiday business relaunch

easyJet will be relaunching its holiday business by the end of the year and the budget airline has plans to work with the travel trade in the coming months to...

ABTA Convention tackles t…

ABTA Convention tackles the implications of Thomas Cook collapse

Mark Tanzer, ABTA chief executive, told delegates at the association's annual Travel Convention that the collapse of Thomas Cook is a "major event" for the travel industry, affecting not only...

Prev Next

twn Are you sure that you want to switch to desktop version?