Icelolly.com have added a feature that allows visitors to remove expired or inaccurately priced holiday offers from  the site.

The new “Delete this offer” feature on the website allows customers to delete offers displayed on site if they find that the offer is no longer available or if the price is incorrect.

The company says this is not a token gesture in customer servic, but way of empowering customers so that if they are genuinely unhappy with an offer on site, they have the ability to delete it from the database of holiday offers.

Once deleted, the offer will then not be displayed to any other visitors to the site and icelolly.com investigates every deleted offer to see if the offer has been done on valid grounds.

 

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