Flybe has introduced a baggage script for Amadeus agents which 'streamlines and simplifies' the current manual intervention for pre-payment of hold baggage.
“This initiative is a further endorsement to our commitment to the travel trade and towards offering universal distribution solutions through our GDS partners,” said Stephen Hobday, head of sales, Flybe.
Subscribers can access the script, developed by Navitas Solutions from the Amadeus Selling Platform. The tool automates the whole baggage process - calculating the baggage charge and then completing the relevant GDS entries to store all the information in the PNR.
Payment is automatically generated thereby streamlining back office accounting processes and avoiding credit card reconciliations on GDS bookings retrieved via the web.
Richard Kelly, business development manager, Amadeus UK & Ireland said: “Travel agents value the efficiency of the Amadeus GDS and the new Flybe baggage script is set to increase agent productivity even further. The Navitas script works in conjunction with the Flybe booking in Amadeus and offers high levels of automation. The script demonstrably increases agent efficiency and virtually eliminates the risk of human error when it comes to booking and charging for checked baggage. It’s a win-win situation for travel agents and their customers who choose to check in baggage with Flybe.”
The Flybe Baggage tool can be ordered through Navitas Solutions. Please speak to Emma Smith (email: email@example.com, phone: 07595 020718) to place your order or if you have any further questions. An online demonstration of the tool is available.