The Jordan Tourism Board (JTB) has launched a live chat and a digital tourist office.

The chat feature, available in both Arabic and English, is available on most pages of the website in an effort to aid as many visitors as possible.

Online chat is available at from Sunday to Thursday from 08:00 to 17:00 in local Amman time (GMT +3:00).

Dr. Abed Al-Razzaq Arabiyat, managing director of the Jordan Tourism Board said: “These new developments allow guests to ask any question they might have about tourism in Jordan live and get an immediate answer by qualified staff managing the chat feature.”

"The Virtual Centre in design and set-up attracts visitors to the site and its lay out is very similar to that of a physical visitor centre. Features include chatting live with a staff member as well as an itinerary planner that assists in the trip planning process customized according to the personal preferences of the visitor. The microsite also provides more traditional content like maps, photos, videos and experience specific brochures to aid visitors in finding their ideal vacation.”

Along with the information shared on the Interactive Trip Planner, where guests can add activities and areas of interest into their virtual trip wishlist and view updated images, potential travellers also have access to JTB’s revamped library of guides and brochures. As well as additional specialist brochures on leisure and wellness, fun and adventure, ecotourism and nature, history and culture, Biblical Jordan, and conferences, there is an official tourist guide which covers off all the essentials to explore the Hashemite Kingdom.

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