A poll of Cosmos Concierge team members, who provide assistance to customers of Cosmos Holidays, has revealed what UK travellers have on their mind when planning their ideal holiday.
The top priority for Brits when arriving on holiday is to find the ideal spot for some rest and relaxation, with the most frequent request received by the concierge being for details of the best secluded beach.
Despite the stereotypical image of Brits keen to tuck into chips and beans in the sun, traditional food is a key part of the experience for many UK holidaymakers - the second most popular request is for the best restaurant for local cuisine.
Queries about the best family day out takes the third place spot, whilst letting their hair down is a must with recommendations for the best evening entertainment and best club/DJ night taking fourth and fifth place respectively.
However, some holidaymakers have slightly different priorities, posing some unique questions to test the team’s knowledge. Questions posed by UK travellers have included which brand of bacon the hotel chef uses; the colour of the hotel room bedding; which beach would be best for a sandcastle competition; and how many pairs of underwear they should pack for a seven-night break.
Romantic moments are also a high on the agenda, with a creative array of planning requests solved by the team. As an example, one holidaymaker requested for a beach to be sectioned off for his proposal, whilst another searched for the ultimate spot for a romantic dinner under the stars with his future fiancée.
Graham Coles, the company's customer experience director, said: “The Cosmos Concierge Service is unique – our concierge team members have local experience in each destination so they have the inside track on anything and everything at resort, meaning that our customers are able to benefit from a truly expert service totally free of charge.
“There really is no request too large, too small or too unusual – from advising on the local supermarket that offers the best value for money, to arranging for a beach to be sectioned off for a wedding proposal, the team is always on hand to ensure that customers enjoy the perfect holiday.”
For more information visit www.cosmos.co.uk or call 0843-227 0962.