Complete Cruise Solution has announced that from Monday 21st September, the opening hours of the reservations centre will be extended and will be open seven days a week.
Carnival UK, sales and customer services director, Giles Hawke, said: "We believe we provide an excellent all-round service to agents and this change to our reservations opening hours shows how focused we are on what the trade want and how we can best serve them. Agents often tell us that Sunday is a busy day for them, especially after weekend advertising, and we want to ensure that we are always available to provide the support and service that they require. We're also opening later during the week to be more in tune with agents who stay open later to catch those customers coming in or calling them at the end of the working day.
"The team at Complete Cruise Solution really do pride themselves on offering excellent customer service and we are always looking at ways we can help agents with their business and to be as successful as possible. We are constantly innovating and provide excellent online support and training for agents, and over the coming months we'll be introducing some exciting new initiatives. There is a great deal of commission to be had through selling cruise and there really has never been a better time to work with us."
Opening hours of the reservations centre will be: Monday to Friday 08:00 - 20:00 Saturday 09:00 - 17:00 Sunday 10:00 - 16:00