With millions of Brits planning on making an early start to the festive holiday period, the airport is forecasting that today (15 December) will be its busiest day with over 203,300 people including families, couples and friends heading back home or jetting abroad, lured by sun, snow and city breaks.
To ensure a smooth Christmas getaway, additional customer service employees will be posted in check-in, while dedicated family lanes and pre-flight play areas have also been re-introduced to cater for the many families expected to fly this holiday season.
3.35 million passengers in total will pass through Heathrow during the Christmas school holidays (16 December to 3 January) bringing with them over 6,000 tonnes of luggage each day – the equivalent to the weight of 20 jumbo jets(1).
According to forecast figures, the 23 December will see the most arrivals into Heathrow with 35,000 passengers scheduled to fly into Terminal 5 alone.
Top 5 Destinations this Christmas
1. New York
Normand Boivin, chief operating officer at Heathrow said: “The flight before Christmas is for many the most important flight of the year. At Heathrow we’ve pulled out all the stops to ensure our passengers have a smooth journey and very merry Christmas.”