In an effort to improve its service, Expedia TAAP (Expedia Travel Agent Affiliate Program) has announced the release of new “self-help” online tools to streamline booking changes for travel agents.
The new tools will allow agents to modify hotel booking dates, room types and update the number of people in an existing reservation. It will also support name changes and add special requests for hotel bookings after the booking has been completed.
The new tools are among a number of new initiatives being implemented by the company, and the “edit booking buttons” will be seen on existing bookings in the Expedia TAAP Itineraries.
The company has recently unveiled a new homepage featuring responsive design and a simpler, more streamlined layout to bring travel imagery and its search interface into focus. The new site is also optimised for both desktop and mobile devices and loading speeds for the page have also doubled.
For further information see www.expedia.co.uk/taap, call 020-3027 9793 or email firstname.lastname@example.org